Privacy Policy

Effective Date: March 2025

At Rockmybaby®, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you engage with our services.

You agree to the terms outlined in this policy by using our services.

1. Who We Are

Rockmybaby® is a leading global childcare and recruitment agency, providing nannies, babysitters, maternity nurses, home-based educators, and household staff to families and businesses.

This Privacy Policy applies to the following Rockmybaby® entities:

  • Rockmybaby IP Limited (New Zealand)

  • Rockmybaby Limited (New Zealand)

  • Rockmybaby Homebased Limited ( New Zealand)

  • Rockmybaby Switzerland GmbH (Switzerland)

  • Rockmybaby Pty Ltd (Australia)

Each entity operates under the Rockmybaby® brand and adheres to relevant data protection laws in its jurisdiction.

For data protection inquiries, you can contact:
New Zealand & Global – support@rockmybaby.co.nz


2. Information We Collect

We collect personal data to provide, manage, and improve our services.

Types of Data We Collect

  • Personal Information – Name, contact details, email, phone number.

  • Candidate Details – Date of birth, experience, qualifications, references, CVs.

  • Job Preferences – Role type, location, working hours.

  • Client & Family Information – Childcare needs, children’s names & ages.

  • Financial Information – Payments, invoices, billing details.

  • Website Data – IP address, cookies, browser/device type.

We collect this data when you:

  • Register or create an account.

  • Book a babysitter or post a nanny job.

  • Apply for a job as a nanny, babysitter, or educator.

  • Contact us or use our website.

3. How We Use Your Information

We use personal data to:

  • Match candidates with jobs (connecting nannies/sitters with families).

  • Process bookings, payments & payroll.

  • Conduct background/reference checks

  • Provide customer support & improve services.

  • Comply with legal & regulatory obligations.

  • Send service updates, promotions & job alerts (you can opt out anytime).

4. Legal Basis for Processing Data

We process personal data based on:

  • Contractual necessity – To provide our services.

  • Legitimate business interests – For recruitment, payroll, customer support.

  • Legal obligations – Compliance with employment, tax, and childcare regulations.

  • Consent – Where required (e.g., marketing communications).

5. Data Sharing & International Transfers

We may share personal data with:

  • Families & Clients – To introduce candidates for job opportunities.

  • Third-Party Service Providers – Payment processors, background check agencies.

  • Legal Authorities – If required by law or for regulatory compliance.

Since Rockmybaby® operates globally, we may transfer your data across New Zealand, UK, Switzerland, Australia, and Europe. Any international data transfers comply with relevant data protection laws.

6. Data Security & Retention

We take appropriate security measures to protect your personal information.

Data Retention Policy:

  • We retain personal data only as long as necessary for business or legal purposes.

  • If you haven't interacted with us for two years, we will delete or anonymize your data.

7. Your Rights & Choices

You have the right to:

  • Access – Request a copy of your personal data.

  • Correct – Update inaccurate or incomplete information.

  • Erase – Request deletion of your data.

  • Restrict Processing – Limit how we use your data.

  • Object – Opt out of direct marketing or certain data uses.

To exercise your rights, contact us at support@rockmybaby.co.nz.

8. Cookies & Tracking Technologies

We use cookies to improve your experience on our website.

  • Essential Cookies – Required for website functionality.

  • Analytics Cookies – Track usage & improve services.

  • Marketing Cookies – Used for advertising & retargeting.

You can manage or disable cookies via your browser settings.

9. Third-Party Links & Social Media

Our website may include links to third-party sites (e.g., Facebook, LinkedIn).
We are not responsible for their privacy policies or practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website.

Last Updated: 19th March 2025

For any questions, contact us at support@rockmybaby.co.nz.